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Refund Policy

Effective date: September 21, 2026

1. Overview

This Refund Policy applies to payments for ProgSEO (the "Service"), operated by Barmonteley INC ("we", "us"). It forms part of our Terms of Service.

The Service includes a free trial so you can evaluate it before paying. Because generated content is delivered immediately and cannot be returned, payments are non-refundable except as described below.

2. 48-Hour Refund for Your First Payment

You can request a full refund of your first paid subscription charge if all of the following are true:

  • You request it within 48 hours of that first charge.
  • No more than 3 articles were generated on your account after that charge.
  • You have not received a refund from us before (one refund per customer, including across multiple accounts, websites or payment methods).

When the refund is issued, your subscription is canceled and your access to paid features ends. Content you generated after the charge may be removed from your account.

3. What Is Not Refundable

  • Renewal charges, including the charge after an introductory price or a free trial ends.
  • Requests made more than 48 hours after the first charge, or after more than 3 articles were generated.
  • Forgetting to cancel before a renewal.
  • Unused article allowance or partially used billing periods.
  • Dissatisfaction with search rankings, traffic or other results, which we do not guarantee.
  • Problems caused by your website, hosting, CMS or plugin configuration, or by third-party services.
  • Accounts suspended or terminated for violating our Terms of Service.

4. When We Always Refund

Regardless of the rules above, we will refund:

  • Duplicate charges or billing errors on our side.
  • Charges you did not authorize, once confirmed.
  • A proportional amount if the Service is unavailable for a significant part of a billing period due to a problem on our side.
  • Any amount we are required to refund under applicable consumer protection law.

5. Cancellation

You can cancel your subscription at any time in your account billing settings. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period. To avoid being charged when a free trial ends, cancel before the trial ends.

6. How to Request a Refund

Email [email protected] from the email address on your account, with the date and amount of the charge and the reason for your request. We reply within 2 business days and decide within 5 business days. Approved refunds go back to the original payment method; your bank may take 5–10 business days to show them.

7. Chargebacks

Please contact us before disputing a charge with your bank. Most issues are resolved faster by email. If a chargeback is filed without contacting us first, we may suspend the account while the dispute is open. If a dispute is decided in our favor, the account may be closed.

8. Consumer Rights

Nothing in this policy limits rights you have under mandatory consumer protection laws of your country. By starting to use the Service immediately after purchase, you agree that delivery of digital content begins immediately, and you acknowledge that, where the law allows, you lose any statutory right of withdrawal once generation has begun.

9. Changes

We may update this Refund Policy. The version in effect on the date of your payment applies to that payment.

10. Contact

Barmonteley INC
1521 Concord Pike, Ste 301 #279, Wilmington, DE 19803, United States
Phone: +1 (505) 581-6209
Email: [email protected]

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